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aspen176 Author

Level 1

4 points

phone is disabled

my iPhone is disabled and won't let me connect to iTunes is there any other way to fix it?

iPhone XS Max, iOS 12

Posted on Jun 23, 2019 8:32 PM

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Top-ranking reply

Level 10

231,242 points

Posted on Jun 23, 2019 9:39 PM

See this for putting the device into Recovery Mode, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Make sure that you have the latest version of iTunes on the computer.

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2 replies

Top-ranking reply

Level 10

231,242 points

Jun 23, 2019 9:39 PM in response to aspen176

See this for putting the device into Recovery Mode, If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Make sure that you have the latest version of iTunes on the computer.

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Level 10

268,371 points

Jun 23, 2019 8:46 PM in response to aspen176

aspen176 wrote:

is there any other way to fix it?

No.

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

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phone is disabled

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