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Level 1

4 points

Purchase not working

When I try to buy gems in clash of clans, it shows me that the purchase could not be completed and for assistance, visit

Posted on Jun 23, 2019 11:37 PM

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Level 10

334,186 points

Posted on Jun 23, 2019 11:48 PM

Have you done as instructed and contacted iTunes Support via that link ? If not you should do so (these are user forums, not iTunes Support) :

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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