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Unauthorized payment

This agency took $9.99 from my account? I don’t have a subscription

iPhone 8, iOS 12

Posted on Jun 24, 2019 1:20 AM

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Posted on Jun 24, 2019 1:33 AM

What 'agency' ? Do you mean iTunes ? How do you know it's a subscription and not just an ordinary purchase ?


If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

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Question marked as Best reply

Jun 24, 2019 1:33 AM in response to CroneyK1

What 'agency' ? Do you mean iTunes ? How do you know it's a subscription and not just an ordinary purchase ?


If you've looked at the purchase histories of all iTunes accounts linked to the card and not found it : See your purchase history in the App Store or iTunes Store - Apple Support

and if it's not : About payment card authorization holds from the App Store or iTunes Store - Apple Support

contact the card issuer

Unauthorized payment

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