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What does apply one year factory warranty cover?

It hasn't been a year yet and some magical way, the glass on my back camera of my iPhone XS MAX has cracked. I haven't dropped my phone or anything of that nature.


Is something like this covered in the one year warranty? How can I get this fixed?


iPhone XS Max, iOS 12

Posted on Jun 24, 2019 5:09 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2019 5:17 AM

No. The warranty does not cover accidental damage.

Make an appointment at the genius bar of your local Apple Store.

The phone will have to be replaced.


iPhone service pricing

2 replies

What does apply one year factory warranty cover?

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