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Подписка оплачена, скачиваешь музыку и через пару дней она удаляется автоматически, в чем причина? Как скачать музыку, чтобы она не удалялась?

iPhone 6, iOS 12

Posted on Jun 24, 2019 5:33 AM

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Posted on Jun 24, 2019 5:45 PM

Hello Madinabigu,


Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.

 

Thanks!

 


3 replies

Jun 30, 2019 8:17 AM in response to Madinabigu

Hello Madinabigu,


Thanks for reaching back out to the Apple Support Communities! I understand that you are having an issue with the music you downloaded. I'm happy to help you find a resolution.


Here is a resource that can assist you:


Get help with iCloud Music Library


If you are still having issues after reviewing the article, please let me know. Can you tell me how long you have had this issue? Is it happening on every song or just a specific song? Also, what device and software are you using?


Have a great day!

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