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merlin134 Author

Level 1

4 points

New ipad

Purchased a new ipad. I started to set up, but got interupted. Now when I try to open things the device asks me for passcode, but none that I had works.

iPad, iOS 9

Posted on Jun 24, 2019 11:17 AM

Top-ranking reply

Demo

Level 10

166,627 points

Posted on Jun 24, 2019 11:27 AM

You mean that you can’t unlock the iPad? If that’s what you mean, you have to restore it using iTunes on a computer in order to unlock it.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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New ipad

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