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Apple Music Gone

Hey Anyone.


My apple music library recently vanished from my iPhone. My subscription renewed the day all the music vanished. I can see all my playlists but each one is empty. I only have access to purchased songs/albums which require re-downloading. I have tried multiple fixes from online forums.


Any help would be appreciated in trying to recover my music.

iPhone 6, iOS 12

Posted on Jun 24, 2019 1:50 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 24, 2019 1:52 PM

As long as your subscription is still active, try these steps:


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.


4 replies
Question marked as Top-ranking reply

Jun 24, 2019 1:52 PM in response to kyleogden03

As long as your subscription is still active, try these steps:


Turn iCloud Music Library off, then on again

On your iPhone, iPad, or iPod touch:

    1. Go to Settings > Music, then tap iCloud Music Library to turn it off.
    2. Close Settings.
    3. Go to Settings > Music, then tap iCloud Music Library to turn it on.
    4. Turn on “Show Apple Music


 If they still don’t load:

  1. in settings- iTunes App Store - your name - sign out- then sign back  in - you will need to turn iCloud music library back on again.


Apple Music Gone

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