Apple Event: May 7th at 7 am PT
Hey Anyone.
My apple music library recently vanished from my iPhone. My subscription renewed the day all the music vanished. I can see all my playlists but each one is empty. I only have access to purchased songs/albums which require re-downloading. I have tried multiple fixes from online forums.
Any help would be appreciated in trying to recover my music.
iPhone 6, iOS 12
As long as your subscription is still active, try these steps:
Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
If they still don’t load:
As long as your subscription is still active, try these steps:
Turn iCloud Music Library off, then on again
On your iPhone, iPad, or iPod touch:
If they still don’t load:
One more thing ...
Because you say they vanished on renewal day, you might want to check on your subscription:
View, change, or cancel your subscriptions - Apple Support
And View your purchase history to see your. recent purchases and find out if an order is unpaid. - in case the payment didn’t go through
Thank you so much. Issue resolved. I had tried tapping the iCloud Music Library button within Music settings before however a prompt would come up asking if I wanted to keep my music. Was worried it would only keep the downloaded music!
You’re welcome and glad to hear you got your music back
Apple Music Gone
