I can’t open my iPad

When I tried to open the device after charging it I found a welcome message and then asked me passcode and then asked the network of the Wi-Fi and then appeared a page required to activation lock , when I try enter my Apple ID or the Icloud e-mail and password 

Show me a message that he is disaple open it

 


iPad, iOS 9

Posted on Jun 24, 2019 7:26 PM

Reply
3 replies

Jun 25, 2019 9:15 AM in response to rasha161

Then, this iPad is activation locked.

Without the original iPad owner’s Apple ID and password to disable the activation lock, that iPad is completely useless to you.

If you cannot obtain this info on your own, then this iPad is a useless paperweight to you, now.

Apple will not help to defeat the activation lock and no one willbe able to help you here, either.


Sorry.


If you can, bring that iPad back from where you purchased and attempt to get your money back!


Next time, purchase a legitimate iPad from an actual Apple Store or from a known, legitimate authorised Apple product reseller.



Best of Luck to You!

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I can’t open my iPad

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