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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am unable to access any options of safari which includes preferences, setting, history even about section also. Inspite of all this it is also giving problems while opening a link in new tab or while closing the safari window.Nothing is responding.
I am unable to understand the cause of the problem.
Any suggestions what and why it could be behaving in such a way?
You may have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.
Malwarebytes Anti-Malware for Mac 10.10 and later
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
You may have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.
Malwarebytes Anti-Malware for Mac 10.10 and later
Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Thanks @Eric, i never thought of malware on mac.
I have installed the malwarebytes but unfortunately after multiple scans also it has not detected a single threat.
I created another user and it is working fine in another user but not in my admin user. Don't understand what exactly can solve it.
I also tried running it is safe mode on same admin user and it didn't worked over there as well(any left click on SAFARI WINDOW other than on a link is pretending a click on WHOLE SCREEN(i.e entire screen blinks) and right click on link is also not working as well as any options are also not accessible).
Do you have any suggestions for me?
It may not help, but try running/posting the Etrecheck report while booted into your normal account. If the log won’t post, try posting it in Pastebin and provide a link in a reply Pastebin
Safari not working properly
