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Safari not working properly

I am unable to access any options of safari which includes preferences, setting, history even about section also. Inspite of all this it is also giving problems while opening a link in new tab or while closing the safari window.Nothing is responding.

I am unable to understand the cause of the problem.

Any suggestions what and why it could be behaving in such a way?


Posted on Jun 24, 2019 11:51 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2019 7:56 AM

You may  have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.


Malwarebytes Anti-Malware for Mac      10.10 and later


Malwarebytes uninstall



Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

3 replies
Question marked as Top-ranking reply

Jun 25, 2019 7:56 AM in response to lakhwinder05

You may  have adware/malware installed. Try downloading this program which was written by Thomas R, a long time poster. The program will search for malware/adware. The program will do the work for you which makes it easy. It may be necessary to run more than one scan. After running the scans, restart the computer.


Malwarebytes Anti-Malware for Mac      10.10 and later


Malwarebytes uninstall



Try setting up another admin user account to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply        Pastebin


Etrecheck – System Information

Jun 25, 2019 9:45 PM in response to Eric Root

Thanks @Eric, i never thought of malware on mac.

I have installed the malwarebytes but unfortunately after multiple scans also it has not detected a single threat.

I created another user and it is working fine in another user but not in my admin user. Don't understand what exactly can solve it.

I also tried running it is safe mode on same admin user and it didn't worked over there as well(any left click on SAFARI WINDOW other than on a link is pretending a click on WHOLE SCREEN(i.e entire screen blinks) and right click on link is also not working as well as any options are also not accessible).


Do you have any suggestions for me?

Safari not working properly

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