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My daughter iPhone

I’ve been trying to get my daughter iPhone past the lock. It’s asking for the iCloud and password but I can’t seem to remember her password and neither does she! I’ve tried answering security question but it’s not taking the Birthday

Posted on Jun 25, 2019 12:00 AM

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Posted on Jun 25, 2019 12:17 AM

If you can't reset the account's password (can you not do it via email ?) : If you forgot your Apple ID password - Apple Support

contact Support and see if they can reset it for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Jun 25, 2019 12:17 AM in response to mercedes166

If you can't reset the account's password (can you not do it via email ?) : If you forgot your Apple ID password - Apple Support

contact Support and see if they can reset it for you : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

My daughter iPhone

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