Fraud order

Hi~


I have not buy any thing from iPhone app, but I got the order notification mail from Apple service department during 6/24-6/25.


the invoice number is , Could you help to check this order is exist or not? And how to treat this mail?


Thank you!





[Personal Information Edited by Moderator]


iPhone 6s Plus, iOS 12

Posted on Jun 25, 2019 5:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2019 5:50 AM

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The link below has information to help identify fraudulent emails.

https://support.apple.com/en-us/HT204759

2 replies

Jun 25, 2019 5:51 AM in response to alicepan

It is phishing. In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Fraud order

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.