Problem with subscription

Some apps and services offer subscription-based access to their content. These subscriptions will automatically renew until you choose to cancel them.

Subscriptions that renew automatically include:

• In-app subscriptions for content or services (HBO NOW, Spotify, Pandora, Hulu, etc.)
• Apple Music and Apple News+

If you still can't view your subscriptions

• If you receive an email about a subscription or Apple Music charge and you're not sure if it’s real, check to make sure that it's a legitimate email from Apple.
• See when subscriptions were billed to you and at what price by checking your purchase history. You can also request a refund for a recent renewal of an in-app subscription.
• You might have been signed in with a different Apple ID when you originally subscribed. Sign in with that Apple ID and check to see if your subscriptions are billed to that account. If you have two-factor authentication turned on, you might be prompted to enter a verification code. If you can't remember the password to that Apple ID, we can help.
• A Family Sharing organizer can’t manage subscriptions for other family members. Family members' subscriptions can only be managed from their account. Use that family member’s device with their Apple ID logged in to view their subscriptions. You can also use Ask to Buy or Restrictions on your iPhone, iPad, or iPod touch; Mac or PC; or Apple TV.
• iCloud storage is another type of recurring charge you might see on your account. You can view and change your iCloud storage plan on an Apple device.
• You might have subscribed directly with the provider and not through Apple. Learn how to get help with subscriptions not billed through Apple.
• If you still can't view your subscription and you signed up inside an app or iTunes (and not through a third-party provider), contact Apple Support.

View, change, or cancel your subscriptions - Apple Support

https://support.apple.com/en-us/HT202039