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Safari Browser: Constantly Freezes

Hello, my Safari browser constantly freezes as I click on various pages/links, etc. Google Chrome alleviates this annoying problem.


I also eliminated plug-Ins


Many Thanks!

iMac with Retina 5K display, macOS 10.14

Posted on Jun 25, 2019 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 25, 2019 11:36 AM

I understand you eliminated Internet plug-ins as a potential cause. Here are a few additional troubleshooting steps to follow, in no particular order:



Needless to say, if you are using any non-Apple "anti-virus", "cleaning", or "Internet security" products, anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.


If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.


Back up your Mac prior to making any changes to its file system. To learn how to use Time Machine please read How to use Time Machine to back up or restore your Mac - Apple Support.

2 replies
Question marked as Top-ranking reply

Jun 25, 2019 11:36 AM in response to jimspeaking

I understand you eliminated Internet plug-ins as a potential cause. Here are a few additional troubleshooting steps to follow, in no particular order:



Needless to say, if you are using any non-Apple "anti-virus", "cleaning", or "Internet security" products, anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.


If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.


  1. Shut down your Mac.
  2. Load macOS Recovery by holding and r (two fingers) while you start your Mac with a third finger.
  3. At the macOS Utilities screen, release those two fingers.
  4. Choose Get Help Online.
  5. Safari will launch, but it will lack your bookmarks, favorites, history and other preferences.


Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.


Back up your Mac prior to making any changes to its file system. To learn how to use Time Machine please read How to use Time Machine to back up or restore your Mac - Apple Support.

Safari Browser: Constantly Freezes

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