White page on Mojave 10.14.3

When using the Apple store I get a message that I have to read and agree to new terms and conditions. When I click a blank white screen appears with no options. How can I agree to something I can't read?

MacBook Pro 13", macOS 10.14

Posted on Jun 25, 2019 11:46 AM

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Posted on Jun 25, 2019 2:12 PM

Just for kicks, I signed in as a guest user and was able to agree to terms and download from the Apple store. Switched to the admin user and was able to install. Weird ... but true!

3 replies

Jun 25, 2019 1:56 PM in response to newbie200

First, read If you can't connect to the App Store, iTunes Store, or Apple ... It may offer something helpful.


Then, update macOS: Learn how to keep macOS Mojave up to date. macOS version 10.14.5 is the current release, and it may fix what's wrong with the App Store.


Needless to say, if you are using any non-Apple "anti-virus", "cleaning", or "Internet security" products including "banking security", anything at all in that broad category of utterly useless garbage, don't. A lot of things won't work if you do.

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White page on Mojave 10.14.3

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