Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam

I’ve been getting emails saying my account has been locked and I’ve been ignoring them and I just wanted to know if it is or if it’s a scam

iPhone XR, iOS 12

Posted on Jun 25, 2019 1:28 PM

Reply
Question marked as Best reply

Posted on Jun 25, 2019 1:33 PM

Yes, it's phishing. Apple will never send you emails telling you your account has been closed or threatening to do so. 

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com


Additionally, you can also see that your account has not been locked by going to https://www.icloud.com and logging in.

2 replies
Question marked as Best reply

Jun 25, 2019 1:33 PM in response to Question-12

Yes, it's phishing. Apple will never send you emails telling you your account has been closed or threatening to do so. 

In a message Apple will always address you by your real name, never by your email address or Dear Customer. Also the sent-from address should be @apple.com or @itunes.com Additionally Apple does not send attachments.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


Forward it as an attachment to reportphishing@apple.com


Additionally, you can also see that your account has not been locked by going to https://www.icloud.com and logging in.

Scam

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.