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Alexaann000 Author

Level 1

4 points

iPhone backup problem

I have been trying to back up my phone for hours and it isn’t working. I can’t back it up to a computer because my charging port is messed up. I’m very frustrated

iPhone 7 Plus, iOS 12

Posted on Jun 25, 2019 3:12 PM

Top-ranking reply

sberman

Level 10

268,251 points

Posted on Jun 25, 2019 3:44 PM

It looks like you're implying you are attempting to back up to iCloud.

If so, try it while the iPhone plugged in and on Wi-Fi.

Settings > [Your Apple ID] > iCloud > iCloud Backup > Back Up Now

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iPhone backup problem

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