Cannot Reset Security Questions! Help

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Level 1

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Cannot Reset Security Questions! Help

Hello,

I cannot reset security questions - it says "Insufficient Information is Available" and does not let me chat or email Apple for support. Where do I contact to help with this?

MacBook Pro 13", macOS 10.13

Posted on Jun 25, 2019 8:19 PM

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Answer 1

Top-ranking reply

Niel

Community+ 2025

Level 10

741,125 points

Jun 25, 2019 8:32 PM in response to svictor123

You need to contact Apple's Account Security team. To reach them, click here and pick a method; if you can't use any of the ones listed, fill out and submit this form.

(172450)

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Answer 2

ckuan

Level 10

120,914 points

Jun 25, 2019 8:53 PM in response to svictor123

Try here: Contact Apple for help with Apple ID account security - Apple Support

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