Disabled account
I cannot update apps or use the App Store or iTunes. “Your account has been disabled in the App Store and iTunes”. I have changed my password and still get the same error. Thanks
iPhone 8, iOS 12
I cannot update apps or use the App Store or iTunes. “Your account has been disabled in the App Store and iTunes”. I have changed my password and still get the same error. Thanks
iPhone 8, iOS 12
If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support
If it is not for security reasons and you cannot download updates or purchases, contact iTunes support: Contact Apple Support
If the message states that your Apple ID is disabled for security reasons see: If your Apple ID is locked or disabled - Apple Support
If it is not for security reasons and you cannot download updates or purchases, contact iTunes support: Contact Apple Support
Dear Kiki3221,
Thanks for posting your question on the Apple Support Communities. If your Apple ID is disabled from iTunes & the App Store, you should contact iTunes Billing Support using the Billing Section of the Contact Apple Support website.
The correct options to click would be in this order:
That's how I got here. Can I fix this issue without a phone call?
Disabled account