Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Refund

How will I go about getting a refund for itunes

Posted on Jun 27, 2019 10:09 AM

Reply
Question marked as Best reply

Posted on Jun 27, 2019 10:16 AM

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


1 reply
Question marked as Best reply

Jun 27, 2019 10:16 AM in response to Blessed226

Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


Refund

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.