Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Changing the country of region

Ive been trying to download apps but I’ve had to change the country of region as I’ve moved countries. When I go on to APPLE ID to change this, it says “cannot change at this time”. What do I do?

iPhone 6, iOS 11

Posted on Jun 27, 2019 4:29 PM

Reply
Question marked as Best reply

Posted on Jun 27, 2019 5:21 PM

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

1 reply
Question marked as Best reply

Jun 27, 2019 5:21 PM in response to amina212

You need a zero account balance, you need to cancel all your subscriptions, you need a credit card issued by a bank in the country the store is in, and you need a billing address in that country. If you have an account balance, either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account.


Purchases - View, change, or cancel your subscriptions


Purchases - Subscriptions not billed through Apple 


Region - Change your iTunes Store, iBooks Store, or App Store country or region


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

Changing the country of region

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.