Samsung T5 Portable SSD won't Connect to my mac

Just bought a Samsung T5 SSD 1 TB it seemed fine at first but now it won't connect to my mac. I installed the software and after my computer rebooted after installation it says "Disconnected No Samsung Portable SSD is Connected"

iMac 27", macOS 10.14

Posted on Jun 27, 2019 9:52 PM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Jul 5, 2019 3:05 AM

I managed to fix this by disabling the password that I had set on the device using the Samsung SSD password security software. I did this by borrowing a windows pc and turning off the security encryption.

once done the SSD is readable on both the borrowed windows pc and my Mac mini, but no security encryption. Which I can live without.

12 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Jul 5, 2019 3:05 AM in response to B45k3RV1LL3202

I managed to fix this by disabling the password that I had set on the device using the Samsung SSD password security software. I did this by borrowing a windows pc and turning off the security encryption.

once done the SSD is readable on both the borrowed windows pc and my Mac mini, but no security encryption. Which I can live without.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Samsung T5 Portable SSD won't Connect to my mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.