Problem with purchase

I tried to purchase something on a game and it keeps telling me to come here to this site to fix it but everything else it purchases fine I just want to know why it won’t let me purchase from that one game please

Posted on Jun 28, 2019 2:35 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2019 7:50 AM

It's not telling you to come here, these are user forums, to contact iTunes Support as instructed to do :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Top-ranking reply

Jun 28, 2019 7:50 AM in response to graciela165

It's not telling you to come here, these are user forums, to contact iTunes Support as instructed to do :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

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Problem with purchase

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