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I would like a refund

I purchase something I already have

Posted on Jun 28, 2019 4:04 AM

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Question marked as Top-ranking reply

Posted on Jun 28, 2019 4:08 AM

Are you talking about a purches in the iTunes Store or the App Store? Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


2 replies
Question marked as Top-ranking reply

Jun 28, 2019 4:08 AM in response to jovanny32

Are you talking about a purches in the iTunes Store or the App Store? Strictly speaking all purchases are final (after all, you can't very well return them): please see this page for information on requesting a refund: Request a refund for an App Store or iTunes Store purchase - Apple Support


However Apple have been known to be sympathetic in cases of actual error, so it's possible that they may allow you a refund as a one-off concession: but please be aware that they are under no obligation to do so: go to iTunes Store - Contact Us - Official Apple Support


Alternatively go to the page suggested in the Help page linked to above: Report a Problem


I would like a refund

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