Email photo attachment problems

I'm having problems (which I've had before) attaching photos to Mac Mail emails.

When I try to open my Photos folder (the photos are in iCloud) it attaches the whole folder.

It doesn't allow me to open the folder and access individual photos/files.

I then get the beach ball and have to force quit.

Help would be much appreciated.

Steve (from UK living in France)

Posted on Jun 28, 2019 4:22 AM

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1 reply

tygb

Level 9

65,010 points

Jun 28, 2019 5:24 AM in response to Stephen Turnbull

Run safe mode https://support.apple.com/en-in/HT201262

And then create a new test user account see this article https://support.apple.com/el-gr/HT204443

Once again configure mail application see this article https://support.apple.com/en-in/guide/mail/mail35803/mac

And then add individual photos https://support.apple.com/en-in/guide/mail/mlhlp1050/mac

Make sure you have already set up iCloud photo library see this article https://support.apple.com/en-in/HT204264

And check the box of download original photos in photo preferences see this article https://support.apple.com/en-in/guide/photos/pht5156cc968/4.0/mac/10.14

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Email photo attachment problems