Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email photo attachment problems

I'm having problems (which I've had before) attaching photos to Mac Mail emails.


When I try to open my Photos folder (the photos are in iCloud) it attaches the whole folder.


It doesn't allow me to open the folder and access individual photos/files.


I then get the beach ball and have to force quit.


Help would be much appreciated.


Steve (from UK living in France)


Posted on Jun 28, 2019 4:22 AM

Reply
Question marked as Best reply

Posted on Jun 28, 2019 5:24 AM

Run safe mode https://support.apple.com/en-in/HT201262

And then create a new test user account see this article https://support.apple.com/el-gr/HT204443

Once again configure mail application see this article https://support.apple.com/en-in/guide/mail/mail35803/mac

And then add individual photos https://support.apple.com/en-in/guide/mail/mlhlp1050/mac

Make sure you have already set up iCloud photo library see this article https://support.apple.com/en-in/HT204264

And check the box of download original photos in photo preferences see this article https://support.apple.com/en-in/guide/photos/pht5156cc968/4.0/mac/10.14



Similar questions

1 reply
Question marked as Best reply

Jun 28, 2019 5:24 AM in response to Stephen Turnbull

Run safe mode https://support.apple.com/en-in/HT201262

And then create a new test user account see this article https://support.apple.com/el-gr/HT204443

Once again configure mail application see this article https://support.apple.com/en-in/guide/mail/mail35803/mac

And then add individual photos https://support.apple.com/en-in/guide/mail/mlhlp1050/mac

Make sure you have already set up iCloud photo library see this article https://support.apple.com/en-in/HT204264

And check the box of download original photos in photo preferences see this article https://support.apple.com/en-in/guide/photos/pht5156cc968/4.0/mac/10.14



Email photo attachment problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.