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Dear Support,
I bought iPad 2 months back.
My iPad is not booting. I have tried following to do hard reset.
1) Pressed Power + Home button
2) Connected with power charger for 3 hours.
3) connected with USB with laptop and followed Hard reset steps.
Nothing is happening. Please help.
Regards,
Pankit
iPad, iOS 12
When you connect this device to the charging cable, is it showing that it's charging? If not, connect with a different charger. When you press and hold the home and power buttons, hold until you see the Apple on the screen. If you can manage to get it to power on, check to see if the software if up to date. Settings>general>software update
If a software update is available, I would suggest connecting it to the computer / iTunes and updating it. If these suggestions don't resolve your issue, a hardware issue may be the problem, in which case Apple Support at 1800MYAPPLE can help to set up a repair or get you scheduled to go into an AASP or ASP to have them check it out.
When you connect this device to the charging cable, is it showing that it's charging? If not, connect with a different charger. When you press and hold the home and power buttons, hold until you see the Apple on the screen. If you can manage to get it to power on, check to see if the software if up to date. Settings>general>software update
If a software update is available, I would suggest connecting it to the computer / iTunes and updating it. If these suggestions don't resolve your issue, a hardware issue may be the problem, in which case Apple Support at 1800MYAPPLE can help to set up a repair or get you scheduled to go into an AASP or ASP to have them check it out.
Time to bring your iPad into your nearest, “local” Apple Store or autnorised Apple reseller/repair center for diagnosis, evaluation and potential options.
Best of Luck to You!
iPad is not booting
