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issamcmamo Author

Level 1

4 points

touch id problem

My phone touch id fail, how can i fix.

iPhone 6, iOS 12

Posted on Jun 30, 2019 3:26 AM

Best reply

ProustGiulio

Level 10

207,995 points

Posted on Jun 30, 2019 3:31 AM

See this support guide:

If Touch ID isn't working on your iPhone or iPad - Apple Support

If, after following ALL the steps provided in the above guide, the issue still persists, have your iphone inspected at an Apple Store or Authorized Service Provider: Apple – Location Selector

Regards

Giulio

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