virus and malware scan
I got a popup saying there was a malicious Trojan virus on my MacBook. What is the best way to get rid of it??
MacBook, macOS 10.14
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I got a popup saying there was a malicious Trojan virus on my MacBook. What is the best way to get rid of it??
MacBook, macOS 10.14
Well Done!
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Well Done!
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Did this just "popup"? Or do you have some Security Software installed on your Mac that may have given you this message? If you do have such software installed, remove it from your Mac. It will just get in the way with its Parental Controls and Firewall settings. If you want to use something, Malwarebytes is the item to use, as mentioned by macjack.
Do you have malwarebytes installed on your computer? If not, go to malwarebytes.com>install for free. Run a scan. Check the quarantined folder. Clear quaratined folder. Open Safari>history>clear history. This will not clear any auto-fill info you have saved. Next go to Safari>preferences>extensions. Is there anything listed that you do not recognize. If so, I recommend getting rid of it. Next, go to the Apple in the top left of your screen>system preferences>users and groups. Highlight your user account>click login items. If there is anything there that you do not recognize, click the lock at the bottom left of this box>enter your mac password to unlock it>highlight the unrecognized login item>click the minus sign. Next empty your trash and restart your computer.
It sounds like a scam. To be sure you can run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.
Thanks! I will try that. I've been very confident in the Mac's safety but this made me nervous.
It just popped up. I didn’t have any virus scan software, but have been trusting iOS. I have now downloaded Malwarebytes and run it. It found 6 threats, so those have been taken care of. Thanks!
Thanks - I just ran Malwarebytes, detected and quarantined a less-harmful virus(a pup) and then uninstalled. Totally works!
Awesome. Shows us all how proficient MalwareBytes is as its own app! It was developed by longtime Apple Users, BTW.
virus and malware scan