Document camera has audio, no video

13" Mid-2017 MBP (2 TB ports, non touch) running 10.14.5.


I connect a known-good IPEVO Ziggi document camera and launch the IPEVO presenter software and get a black screen. When I launch Quicktime Player, it sees the camera, but shows a black screen. When I try it in Skype, it sees the camera, but shows a black screen, however also shows it as a functional microphone.

I've tried updating software, resetting SMC, trying in Windows via Parallels.


The camera works fine when connected to my five year old Macbook Air.


Any other advice?


Thanks

MacBook Pro 13", macOS 10.14

Posted on Jun 30, 2019 4:39 PM

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Document camera has audio, no video

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