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Apple Music

Why does it take too long for my Apple Music to download or what can I do for my Apple Music to download?

iPhone 7, iOS 10

Posted on Jun 30, 2019 5:34 PM

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Question marked as Best reply

Posted on Jun 30, 2019 5:38 PM

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Close the Apple Music App
  • Update iPhone Software. 
  • Reset Network Settings
  • Restart Your Device
  • Sign out of Apple ID and sign back in 


1 reply
Question marked as Best reply

Jun 30, 2019 5:38 PM in response to kiara58

If you can't download, play, or access songs

https://support.apple.com/en-us/HT204406#ineligible

First, check iTunes to see if the song is ineligible for upload., if you added the song to your library from the Apple Music catalog, it might no longer be available on Apple Music.


  • Close the Apple Music App
  • Update iPhone Software. 
  • Reset Network Settings
  • Restart Your Device
  • Sign out of Apple ID and sign back in 


Apple Music

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