The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I’m trying to purchase something in game but my purchase can’t be completed, why? It tells me to come here and ask for assistance from support so here I am
If you supplied a credit or debit card, check its details. If they're correct, or you're using a different payment method, click here and ask the iTunes Store staff for assistance.
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In game purchase
