You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Unlocking iPhone

What do we do when the carrier says they will unlock the iPhone, but never unlocks it?

What is the next thing to try to get the phone unlocked?

iPhone 5, iOS 10

Posted on Jul 1, 2019 12:11 PM

Top-ranking reply

Level 10

203,104 points

Posted on Jul 1, 2019 12:20 PM

There is no 'next step' other than to keep working with the carrier it's locked to. No one else can unlock it.

View in context

Similar questions