Level 1

8 points

Unlocking iPhone

What do we do when the carrier says they will unlock the iPhone, but never unlocks it?

What is the next thing to try to get the phone unlocked?

iPhone 5, iOS 10

Posted on Jul 1, 2019 12:11 PM

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1 reply

Level 10

224,886 points

Jul 1, 2019 12:20 PM in response to psf1

There is no 'next step' other than to keep working with the carrier it's locked to. No one else can unlock it.

https://support.apple.com/en-us/HT201328

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Unlocking iPhone

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