Apple Mail not displaying red circle for new messages

Suddenly Apple Mail stopped displaying the red dot or circle with the number of new messages.


I was made believe I had no new emails, but in fact I had.


How can I fix this?

MacBook Pro 15", macOS 10.13

Posted on Jul 1, 2019 2:44 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2019 3:26 PM

Problem solved:


I found that in System Preferences-notifications "app badge icon" was for some reason not ticked.


I basically tried all the ticks there, and when I had "app bade icon" the red circle was back.


Well, it was great to learn how to reindex spotlight and remember how to do a safe boot. Thanks BDAqua for your tips in that respect!

9 replies
Question marked as Top-ranking reply

Jul 2, 2019 3:26 PM in response to Ocean 17

Problem solved:


I found that in System Preferences-notifications "app badge icon" was for some reason not ticked.


I basically tried all the ticks there, and when I had "app bade icon" the red circle was back.


Well, it was great to learn how to reindex spotlight and remember how to do a safe boot. Thanks BDAqua for your tips in that respect!

Jul 1, 2019 3:12 PM in response to Ocean 17

Safe Boot from the HD, (holding Shift key down at bootup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still a problem...


How to rebuild the Spotlight index on your Mac

If searching your Mac doesn’t return expected results, rebuilding the Spotlight index might help.


1. Choose Apple menu () > System Preferences, then click Spotlight.

2. Click the Privacy tab.

3. Drag the folder or disk that you want to index again to the list of locations that Spotlight is prevented from searching. Or click the Add (+) button and select the folder or disk to add.
To add an item to the Privacy tab, you must have ownership permissions for that item. To learn about permissions, choose Help from the Finder menu bar, then search for “permissions.”

4. From the same list of locations, select the folder or disk that you just added. Then click the Remove (–) button to remove it from the list.

5. Quit System Preferences. Spotlight will reindex the contents of the folder or disk.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Mail not displaying red circle for new messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.