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Activation lock on my iPhone 6s

I need help I bought an iPhone 6s on Ebay but I found on it an iCloud account that is not mine I need u guys to help me

Posted on Jul 1, 2019 10:53 PM

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Posted on Jul 2, 2019 4:15 AM

You need to return the phone to the seller. That could be a stolen phone and you won't get help from Apple to remove the activation lock. That is the purpose of activation lock.


ASC - Late 2012 Mac mini, macOS 10.14.5; Watch, series 3 cellular, watchOS 5.2.1; iPad Air 2 & iPhone 8+, iOS 12.3.2; TV 4th Gen, tvOS 12.3;  HomePods, audioOS 12.3 and Airport Express w/ Airplay 2

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Question marked as Top-ranking reply

Jul 2, 2019 4:15 AM in response to innocent35

You need to return the phone to the seller. That could be a stolen phone and you won't get help from Apple to remove the activation lock. That is the purpose of activation lock.


ASC - Late 2012 Mac mini, macOS 10.14.5; Watch, series 3 cellular, watchOS 5.2.1; iPad Air 2 & iPhone 8+, iOS 12.3.2; TV 4th Gen, tvOS 12.3;  HomePods, audioOS 12.3 and Airport Express w/ Airplay 2

Jul 2, 2019 5:23 AM in response to innocent35

If you can contact the seller, you will need to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless. Apple will not unlock it unless you have a copy of the original purchase receipt with the serial number on it.


Activation Lock - Turn off Find My iPhone 

Activation lock on my iPhone 6s

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