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User profile for user: hvc-by
hvc-by Author
User level: Level 1
4 points

iCloud Drive

Hello!

There are no files in icloud drive, and the storage is busy. Deleting all files and documents in icloud drive does not help.

iPhone X, iOS 12

Posted on Jul 2, 2019 7:01 AM

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User profile for user: CarlAVII
CarlAVII
User level: Community Specialist

Jul 2, 2019 7:31 PM in response to hvc-by

Hi there, hvc-by,


Thanks for visiting the Apple Support Communities. If I understand your post, you're seeing that you have iCloud Drive data being used, but don't see any actual files. I'm happy to help!


Based on what you've described, I'd recommend using the steps outlined in the Apple Support article Access iCloud Drive files from your iPhone and other devices - Apple Support. If you still need help after that, please get in touch with Apple Support directly: Contact Apple Support.


Have a good day.

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iCloud Drive

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