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Oldestchild1 Author

Level 1

4 points

Silence

My iPhone XR has gone mute. It started with the apps, then the ringers for the text and phone. Now I can can’t get the sound for the alarm. I’ve tried everything I know to do.

iPhone XR, iOS 12

Posted on Jul 3, 2019 5:18 AM

Top-ranking reply

ProustGiulio

Level 10

208,914 points

Posted on Jul 3, 2019 5:25 AM

It's difficult to diagnose that issue remotely (unless you have accidentally enabled the mute switch, on left side of your unit, above volume buttons), but your device is still on warranty, so have it inspected at an Apple Store or Authorized Service Provider: Apple – Location Selector

Regards

Giulio

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Silence

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