You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: polinia
polinia Author
User level: Level 1
4 points

iPhone 7

I’m having trouble with my iPhone 7X. It’s never happened to me before it’s telling me that I have no service on my phone. I can still use when it’s on WiFi but other than that no. I tried to restart my phone but it’s not working.

iPhone 7, iOS 12

Posted on Jul 3, 2019 12:39 PM

Reply
Question marked as Top-ranking reply
User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
206,903 points

Posted on Jul 3, 2019 12:48 PM

What is an iPhone 7X?


There's iPhone 7, and iPhone 7 Plus.


Anyway, some things to try, stop when one of the options works:

  1. Try putting the phone in airplane mode, waiting 10 seconds, and then deactivating Airplane mode.
  2. Remove and re-insert the sim card: Remove or switch the SIM card in your iPhone or iPad - Apple Support
  3. Turn the phone off, and on again: Restart your iPhone, iPad, or iPod touch - Apple Support
  4. Contact your carrier
  5. Restore your iPhone: Restore your iPhone, iPad, or iPod to factory settings - Apple Support
  6. Take it in to Apple for evaluation and service. It may fall under the iPhone 7 repair program: iPhone 7 Repair Program for "No Service" Issues - Apple support






View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: Phil0124
Phil0124
Community+ 2024
User level: Level 10
206,903 points

Jul 3, 2019 12:48 PM in response to polinia

What is an iPhone 7X?


There's iPhone 7, and iPhone 7 Plus.


Anyway, some things to try, stop when one of the options works:

  1. Try putting the phone in airplane mode, waiting 10 seconds, and then deactivating Airplane mode.
  2. Remove and re-insert the sim card: Remove or switch the SIM card in your iPhone or iPad - Apple Support
  3. Turn the phone off, and on again: Restart your iPhone, iPad, or iPod touch - Apple Support
  4. Contact your carrier
  5. Restore your iPhone: Restore your iPhone, iPad, or iPod to factory settings - Apple Support
  6. Take it in to Apple for evaluation and service. It may fall under the iPhone 7 repair program: iPhone 7 Repair Program for "No Service" Issues - Apple support






Reply

iPhone 7

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up