iPhone 8 won't turn on or charge

If I need to change the battery due to the black screen, will my content like pictures be erased? (iCloud is full therefor it is not in iCloud but the phone memory itself.)

iPhone 8 Plus

Posted on Jul 4, 2019 9:05 PM

Reply
1 reply

Jul 5, 2019 1:49 AM in response to marisoldelrio4

See this guide: ---> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

and/or, this: ---> If your iPhone, iPad, or iPod touch won't charge - Apple Support

If you get no help, it could be a hardware failure. Make an appointment at an Apple store or Authorized Service Provider, explain your problem, and have your device inspected: Apple – Location Selector

Regards

Giulio


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 8 won't turn on or charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.