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Macbook sound muted and no output devices shown when going into system preferences in sound.

My Macbook's sound is not working, the sound is muted and I am unable to uncheck the mute in system preferences and there are no output devices shown when going into sound of the system preferences.

Tried SMC, NVRAM reset, reboot and nothing is working.

Please Help, Thanks.

MacBook Air 13", macOS 10.14

Posted on Jul 5, 2019 4:43 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2019 10:36 AM

Maybe to restart in Safe mode may awaken the slumbering bits that aren't

reporting as expected. ~ Perhaps service inspection @ apple is indicated(?)


• Use safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


• Genius Bar Reservation and Apple Support Options - Apple

https://www.apple.com/retail/geniusbar/


Good luck & happy computing!🌞

1 reply
Question marked as Top-ranking reply

Jul 5, 2019 10:36 AM in response to cardscook77

Maybe to restart in Safe mode may awaken the slumbering bits that aren't

reporting as expected. ~ Perhaps service inspection @ apple is indicated(?)


• Use safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


• Genius Bar Reservation and Apple Support Options - Apple

https://www.apple.com/retail/geniusbar/


Good luck & happy computing!🌞

Macbook sound muted and no output devices shown when going into system preferences in sound.

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