Turn off visual voicemail text

My iPhone has just started including visual voicemail texting whenever I get a voice message. I have not made any changes and want to know how to turn this off.

iPhone 8, iOS 11

Posted on Jul 5, 2019 8:55 AM

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Posted on Jul 5, 2019 2:30 PM

Update: SUCCESS - the solution Demo gave works with some minor adjustments. Changing Siri's language works, but I already had it as English Australian. The update T-Mobile did on our account permitted the VVM to work. I changed Siri to English US, but did not help, still had text & voicemail. Further research said the transcription is based on English US or English Canadian. Put Siri back to English and VOILA, no more visual voicemail, just a good old fashioned voicemail!

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Question marked as Top-ranking reply

Jul 5, 2019 2:30 PM in response to Derbytea

Update: SUCCESS - the solution Demo gave works with some minor adjustments. Changing Siri's language works, but I already had it as English Australian. The update T-Mobile did on our account permitted the VVM to work. I changed Siri to English US, but did not help, still had text & voicemail. Further research said the transcription is based on English US or English Canadian. Put Siri back to English and VOILA, no more visual voicemail, just a good old fashioned voicemail!

Jul 5, 2019 2:37 PM in response to Lyssa

It's a text version or transcript of your voicemail, in addition to the voicemal. I either want a text or voicemail, not both. I guess it comes in handy for business purposes or in situations where you can't hear your voicemail; otherwise it is very annoying. Have had this happen previously with Verizon and forgot the fix. T-Mobile has an app to turn off for Android, but no iPhone solutions. Apple will refer you back to your carrier, I don't know why they can't tell people how to fix. I have posted the solution, Siri's language can't be English US or Canadian. If it is something else, change it a couple times. I also shut off the phone in between update to Siri.

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Turn off visual voicemail text

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