Level 1

6 points

Apple Id reset page stays blank

I got an email from Apple to reset my apple id password. When I click on the link, an iforgot apple page opens up but it stays blank. I tried Safari on iphone, chrome and IE on my PC. Same story. Any suggestions? Same story if I got through - I forgot my password on apple website.

Posted on Jul 5, 2019 4:55 PM

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3 replies

Level 10

685,553 points

Jul 5, 2019 5:11 PM in response to JA524

Are you sure the email was legitimate?

Apple ID Password Change

What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.

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Level 1

6 points

Jul 5, 2019 5:41 PM in response to JA524

Yes, 100%. I did it again and I got an email again and same issue. Even on the web, iforgot....stays blank.

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Level 10

685,553 points

Jul 5, 2019 5:46 PM in response to JA524

Did you try the first link I posted above?

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Apple Id reset page stays blank

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