Repeated authorization request

I purchased an album on an authorized computer running Windows 10, but some of the songs will not play, claiming the computer is not authorized to play them. Why can I play some of the songs but not all of them? Please help! By the way, I try to authorize the songs that claim are not authorized, but it does no good.

Windows, Windows 10

Posted on Jul 5, 2019 6:18 PM

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3 replies

turingtest2

Level 10

278,155 points

Jul 6, 2019 8:30 AM in response to Hawkeyeandy01

Delete without hiding from your purchase history and redownload.

tt2

Jul 6, 2019 2:51 PM in response to turingtest2

Seems to have worked! One song I had to deleted/redownload twice, but now it's playing. Thanks!

turingtest2

Level 10

278,155 points

Jul 6, 2019 4:49 PM in response to Hawkeyeandy01

You're welcome. 🙂

tt2

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Repeated authorization request

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