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Documents taking up iCloud storage but there are no documents in my iCloud drive?!

Good Afternoon,


I have been using iCloud for a while now and I always had my documents and data from my MacBook put onto my iCloud drive, then I started editing video and all of my storage was soon filled up (200gb).


I have now gone into the MacBook settings and turned off Documents and Desktop folders, and then gone into the folder for iCloud Drive on my MacBook and removed everything from the documents and desktop folders, and put them onto my MacBook only. NO DOCUMENTS are in the iCloud folders yet it still says that there is 125.58GB of storage taken up by Documents. How do I get that removed from my iCloud Storage because I need that space for photos and videos.


The things that are checked in my iCloud are:

iCloud Drive - Books, Keynote, Numbers, Pages, Mail and System Preferences

Photos - iCloud Photos

Contacts

Calendars

Reminders

Safari

Notes

Keychain

Find My Mac


Update, I tried to see if I could uncheck the photos backup while I deleted some from there and now it won't let me recheck it because it says I need to update my iCloud Storage.


Many Thanks,

Dana

MacBook Pro 13", macOS 10.14

Posted on Jul 7, 2019 5:20 AM

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Jul 7, 2019 7:56 AM in response to DAFApple

Don't turn of desktops and documents and the box of iCloud drive set them once again ( turn it on always ) see these articles https://support.apple.com/en-in/HT204025

https://support.apple.com/en-in/HT204025

You can either directly delete the documents from finder > under iCloud drive > documents and move to trash , restart the Mac and empty the trash or can delete from iCloud server account .

See these also https://support.apple.com/en-in/HT204025

https://support.apple.com/en-gb/guide/system-information/sysp4ee93ca4/mac


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Documents taking up iCloud storage but there are no documents in my iCloud drive?!

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