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Level 1

4 points

older ipad locked out will not connect to itunes said need passcode forgot passcode. did not backup on a computer.

older ipad locked out will not connect to itunes said need passcode forgot passcode. did not backup on a computer.

How can I unlock and restore to factory settings

iPad

Posted on Jul 7, 2019 6:53 AM

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Level 10

142,514 points

Posted on Jul 7, 2019 6:55 AM

You erase the device by following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

You don't have to back up to a computer. You could have been using iCloud backup, but if you haven't, all data will be lost.

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Level 10

142,514 points

Jul 7, 2019 6:55 AM in response to cadiii

You erase the device by following the directions in this link: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

You don't have to back up to a computer. You could have been using iCloud backup, but if you haven't, all data will be lost.

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older ipad locked out will not connect to itunes said need passcode forgot passcode. did not backup on a computer.

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