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Level 1

4 points

Money confused

Hi, it says that there have been taken 9.09DKK from my account, but I don’t know why they havebeen withdrawn from my  account

iPhone SE, iOS 12

Posted on Jul 7, 2019 7:23 AM

Top-ranking reply

Level 9

62,852 points

Posted on Jul 7, 2019 7:26 AM

Hi Sofie,

Did you get an email about the charge? First see if it is legitimate, and not just a phishing scam:

If it is a real charge, it may relate to a purchase or an active subscription. Follow the steps in here:

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