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lindz_ Author

Level 1

8 points

Messaging problem

i have several messages from one contact that are appearing as different conversations, I added the different information to the contact and it’s still showing as different conversations or “threads”, How do I get them to merge into one conversation?

iPhone XR, iOS 12

Posted on Jul 7, 2019 9:09 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

416,158 points

Posted on Jul 7, 2019 12:58 PM

You could possibly check the following

You have earlier texted separate texts to the same contact using their two different numbers or email IDs
Open both the texts and see which number has been used for texting.
- Open the conversation
- Click "i"
- Click ">" to open the Contact
- Check (* Recent) under your Contacts
Do you have another contact maintained separately under list of Contacts App for these two numbers. If yes, delete one.
Does this contact have been linked to some Social Networking Contacts such as FB, LinkedIn, Yahoo etc
- Open Contacts App
- Open the Contact
- Click Edit
- Scroll Down to the bottom
- Linked Contacts
Has this contact changed their carrier recently?

I can only think of these probable possibilities as of now.

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Messaging problem

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