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iCloud

OK, I know this is dumb. But. I have iCloud Drive and can't see backed up data, like photos. What am I missing? Thanks

iPad, iOS 10

Posted on Jul 7, 2019 2:38 PM

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Question marked as Best reply

Posted on Jul 7, 2019 2:41 PM

You cannot view the contents of an iCloud Backup. You can only use the backup to restore or set up a device.


If you have iCloud Photos turned on, you can view those by using a computer and logging in to iCloud.com -- but they are in the Photos app there, not in iCloud Drive. Set up and use iCloud Photos - Apple Support


On an iPhone or other iOS device, iCloud is designed to be viewed by using the apps on the device (e.g., the Files app for iCloud Drive, the Photos app for iCloud Photos, the Notes app for notes, etc.).


You can also use an internet browser on a computer and log into icloud.com.


Also note that while you can view synced data as described above, it is not possible to view the contents of an iCloud Backup. You can only use the backup to do a full restore of a device or to setup a new device.


The following may also help: https://support.apple.com/en-us/HT204247

2 replies
Question marked as Best reply

Jul 7, 2019 2:41 PM in response to Bripower1

You cannot view the contents of an iCloud Backup. You can only use the backup to restore or set up a device.


If you have iCloud Photos turned on, you can view those by using a computer and logging in to iCloud.com -- but they are in the Photos app there, not in iCloud Drive. Set up and use iCloud Photos - Apple Support


On an iPhone or other iOS device, iCloud is designed to be viewed by using the apps on the device (e.g., the Files app for iCloud Drive, the Photos app for iCloud Photos, the Notes app for notes, etc.).


You can also use an internet browser on a computer and log into icloud.com.


Also note that while you can view synced data as described above, it is not possible to view the contents of an iCloud Backup. You can only use the backup to do a full restore of a device or to setup a new device.


The following may also help: https://support.apple.com/en-us/HT204247

iCloud

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