iphofne 6 plus wont switch on or charge

Hi I've tried hard start up


cleaned port


usb connection to pc doesn't recognise


any suggestion?


TIA

iPhone 6s Plus, iOS 12

Posted on Jul 8, 2019 8:03 AM

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Question marked as Top-ranking reply

Posted on Jul 8, 2019 8:21 AM

Have you tried to use the power adapter plugged into the wall? See this for troubleshooting steps, If your iPhone, iPad, or iPod touch won't charge - Apple Support and If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


I'm guessing it won't turn on if it is not charged. If these do not help, then make a Genius Bar appointment at the nearest Apple Store for assistance.

1 reply
Question marked as Top-ranking reply

Jul 8, 2019 8:21 AM in response to mummaa

Have you tried to use the power adapter plugged into the wall? See this for troubleshooting steps, If your iPhone, iPad, or iPod touch won't charge - Apple Support and If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


I'm guessing it won't turn on if it is not charged. If these do not help, then make a Genius Bar appointment at the nearest Apple Store for assistance.

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iphofne 6 plus wont switch on or charge

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