Account being locked email

Is there a legitimate email that says your account is locked?

Posted on Jul 8, 2019 9:12 PM

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2 replies

Jul 9, 2019 5:47 AM in response to Gidgetfxc

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Jul 9, 2019 1:31 AM in response to Gidgetfxc

iTunes/Apple don't send emails about accounts being locked, unless you had contacted them and it's a reply, you will only find out if an account is locked when you try to use it.

 

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

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Account being locked email

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