Payment verification

I have an old credit card registered on my apple account. I am unable to verify the card with the security code as I no longer have it.

I cannot add a card or delete it as I keeps asking me to verify the ‘old’ card first.

think it might be a Catch 22!


iPhone 6s, iOS 12

Posted on Jul 9, 2019 2:11 AM

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Question marked as Top-ranking reply

Posted on Jul 9, 2019 3:16 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Jul 9, 2019 3:16 AM in response to Keithhare1

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Payment verification

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