Can subscription
How do I cancel a subscription you can’t see?
iPhone 8 Plus
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- You might have subscribed directly with the provider and not through Apple. Learn how to get help with subscriptions not billed through Apple.
- You might have been signed in with a different Apple ID when you originally subscribed. Sign in with that Apple ID and check to see if your subscriptions are billed to that account. If you have two-factor authentication turned on, you might be prompted to enter a verification code. If you can't remember the password to that Apple ID, we can help.
- If you received a fraudulent email about a subscription or Apple Music charge, you won't see the subscription when you check in iTunes or on your Apple device. If you received an email and you're not sure if it’s real, you can check to make sure that it's a legitimate email from Apple.